Collections Specialist (remote) (8202)
- Contract To Hire
- Location
- St Louis, Missouri, United States
Collections Specialist (remote)
Job Overview & Responsibilities: This role involves managing and securing payments from an assigned customer base, focusing on timely collections and adherence to policies. The position is 40 hours / week and fully remote, but the candidate must live in the United States. The collector will:
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Make daily high-volume outreach through emails and calls to customers with past-due balances.
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Report non-compliant customers to management and maintain an over 90% A/R at 3%.
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Pull daily aging reports and document collection efforts, including payment status and resolutions.
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Communicate professionally with both internal and external customers.
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Provide support to other departments as needed and respond quickly to credit hold issues.
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Monitor a shared A/R Credit Department inbox and perform additional tasks as required.
Requirements:
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3-5 years of B2B collections experience preferred.
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High school diploma required.
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Strong multitasking, communication, and customer service skills.
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Proficiency in Microsoft Office (Excel, Outlook).
- Prior experience successfully working remotely is a plus.